Reliable IT Support For
Small Businesses
Synaxa delivers dependable managed IT services for small businesses, with local support and predictable pricing you can trust.
Keep Your Team Working. We'll Handle The Tech.
Downtime, phishing scares, and mystery updates drain hours and put revenue at risk. When accidental IT lands on one person, gaps widen and errors stack up while momentum hits a wall.
- Random outages can stall sales, payroll, or appointments.
- Security anxiety creeps in, damaging your confidence in your systems.
- Slow support means your vendor tickets bounce around and never get fully resolved.
- Onboarding/offboarding chaos leaves incorrect access, and stale accounts and data that anyone can access.
- Tool sprawl means you're paying for extra apps, file systems, and other tools, and no one knows which one is correct.
- Surprise costs from ad-hoc fixes and reactive emergencies mean you pay extra at random, with no ability to forecast.
- Backups you can't verify are never tested, and your disaster recovery plan only exists in someone's head.
Synaxa helps by owning the whole problem so issues are resolved fast and for good. Whether it’s hardware or software, physical or virtual, we’ve got you covered.
Have Questions?
Don’t wait until the next outage or missed deadline exposes your IT gaps. Contact Synaxa now to speak with an expert and see how to keep clients, data, and billable hours safe.
Here's what our clients say.
North Texas business owners trust Synaxa because our managed IT services stop problems before they turn into downtime, keeping systems stable so you can stay focused on your business.
What We Manage
Your tools, files, and devices shouldn’t be a maze of outages, slowdowns, and security worries. We take full ownership of your technology stack so it stays stable, secure, compliant, and ready for peak season.
Productivity and collaboration
- Microsoft 365 / Google Workspace management
- Line-of-business and back-office apps
- Phones, email, chat, and collaboration tools
Devices and updates
- Windows & macOS patching, performance tuning, standardized builds, automated setup for onboarding / offboarding
- Mobile device management, profile management, lost device wipes
- End user help desk and training
Security and compliance
- Multi-factor authentication (MFA), conditional access, and device compliance
- Email protection, scanning, and filtering
- Workstation security, encryption, patching, and scanning
- Real-time threat monitoring, detection, and response
- Immutable cloud-based backups with regular testing
- Auditable email retention/archiving, access logs, and quarterly reports
Networks, devices, and scanners
- Secure Wi-Fi with guest isolation, VPN for remote staff, QoS for VoIP
- Setup and support for scanners and scan-to-PDF profiles compatible with your tools
- Printer driver support so your documents print right the first time
Business continuity
- Recovery Point Objective/Recovery Time Objective targets you can rely on to keep you safe in the event of a failure, with restoration in hours, not days
- Backup testing at regular intervals and before critical deadlines so there's no questions during crunch time
With Synaxa, your business isn’t just protected, it’s positioned to serve clients with confidence all year long.
How It Works
Assess
Assess, inventory, and document your environment - apps, data locations, risks, and bottlenecks
Stabilize
In the first 30 days, we stabilize your systems and close the most critical gaps to control risk
Secure
We build and enforce security policies, harden devices, and provide training to minimize threats
Operate
Proactive monitoring and maintenance keeps you online and running smoothly with no down time
Support
Help desk support keeps you working while quarterly business reviews help you plan ahead
Frequently Asked Questions
Can you take over an existing Microsoft 365 / Google tenant?
Yes. We’ll audit your current settings, fix gaps, and document everything as well as provide ongoing management.
Can you handle remote staff and BYOD?
Yes. We build and enforce BYOD security posture, disk encryption, and conditional access rules for personal devices.
Do you work with Mac and Windows?
Yes. We standardize policies for both Mac and Windows workstations and make sure they pass the same compliance checks.
Will you talk to our software vendors?
Yes. We open tickets, share logs/screenshots, attend troubleshooting calls, and drive towards issue resolution directly with software vendors.
Have Questions?
Don’t wait until the next outage or missed deadline exposes your IT gaps. Contact Synaxa now to speak with an expert and see how to keep clients, data, and billable hours safe.
Synaxa delivers measurable business value
Contact us today to get started.